Storia Support

Send us a note and we’ll help you get back to the bedtime magic.

Helpful answers

How do I create a story?

Choose a child profile or a surprise story, select story ingredients, and tap Generate story.

Why can’t I generate a story?

Generation requires a compatible Apple Intelligence device, a supported language and region, and an available Apple model. Check Apple Intelligence in Settings, then try again.

How do I restore a subscription?

Open Storia Premium and choose Restore. Purchases are managed by your Apple ID. If it still fails, email us with a screenshot.

How do I delete a child profile or story?

You can remove profiles and stories in the app. For a privacy request, email nikitka.bu@gmail.com.

Still need help?

Write to nikitka.bu@gmail.com. Please do not include sensitive information about a child in your message.

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